To see a of a recent order please go into the "member area" by click on My Account link. From there you can choose "view a previous order" and click "detail". Our system will display a full summary of all order details: products, discounts, shipping charges and handling fee, Reward Points used or accrued, taxes etc.. You will also see the status of your order: Here is further explanation of what those terms mean.

Incomplete Orders

When you begin the checkout process, reach the payment details page, but for any reason decide not to complete the order. Order detail already saved to the database at that point, but no payment information of any kind has been collected.

Pending Orders

Pending order are orders that were successfully submitted, but for which we have not yet received payment and therefore have not yet been processed.

Processed Orders

Process orders are orders that were successfully submitted and for which payment confirmation has been received, or we have decided to process even if we have not yet received payment.

Shipped Orders

These are orders that were received, paid for and shipped.

Returned Orders

These are orders that were shipped, but were fully or partially returned by you.

Cancelled Orders

These are orders that were cancelled before being shipped.